Learning & Development

 

 

After getting hired for the company that you have applied for, there comes important phase for the new employees. They have to start learning how to do their job and employer is responsible for its implementation. Good training program enrichens person’s skills which are needed for the job and they become professionals and their performance is profitable for the whole organization. I recently changed company and I had very comprehensive training which included all the main phases. Firstly, we familiarized ourselves to this company’s processes and we had a lot of virtual courses that we needed to pass. This was part of assessment phase. Second part was familiarizing and adapting to the work itself. Lastly it was time of the evaluation and usually this part helps people to see how far they have become. It is also beneficial for the organization because they invest lot of money for trainings. By evaluating it companies may notice some unnecessary things where they can save the costs. 




 

As referring to Chapter 9 in the coursebook, we can clearly see the difference between learning process and development. Development aims to invest in longer timeline and prepare your skills in the future job opportunities. I have experienced this myself, because I worked in the company which have well-known reputation and highly qualified training process. So, I think because of that experience I managed to get a new job easier because of the base that I already had. Employees are responsible to keep their skills updated and be active in their career development. It will pay off later when having for example development discussion with employer. Or when changing the companies and they will ask some references from your previous one (Mejia Gomez, 2016.)

 




Case 1: McDonalds gamification training 

I think McDonalds was very inventive with this virtual training technique. Managers were able to see how their staff is located and they could make decisions quickly if they saw that something is not working out there. Also, the gaming technique that they used into their employees were success. They made a game which was all about how to learn to use the tills. In financial perspective this saved huge amount of money because training happened via this game. This could be used in other companies as well, for example stores etc. (Janine Milne, 2016.)

 

 

Case 2: Nando’s taste success through training

This is a perfect example how you can drive your company to shine if you take care of the employees first. I have always thought that primary thing before companies can even think about success and customer satisfaction, they have to go back in the “root”- level and consider the employees wellbeing. As shown in this case Nando’s invested to richen teamwork & communication skills and it led to this point where they have won national prices because of their training system. It is also a lot when the staff says that environment at work feels like working with the family. That kind of atmosphere is not self-evident (HRM International Digest, 2006.)





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